Protecting your privacy, always
We value your privacy, we respect your data all emphasizing the company's commitment to user data protection.
Privacy Policy
Introduction
Welcome to Benchmark One (“us,” “we,” or “our”). We are committed to protecting your personal information and your right to privacy. This privacy policy outlines our practices regarding the collection, use, and sharing of your personal information when you use our services.
Please take a moment to carefully read this privacy policy to understand how we collect, use, and share your personal information. By accessing or using our services, you agree to the terms of this privacy policy.
Information we collect
We may collect personal information that you provide directly to us when you use our services. This may include:
- contact information (such as your name, email address, phone number, and physical address)
- payment information (such as credit card details)
- information you provide when you contact our customer support
- information you provide when you register or apply for a job
Additionally, we may automatically collect certain information when you use our services, such as:
- log information (including your log-ip address, browser type, and operating system)
- usage information (such as pages you visit and actions you take on our platform)
How we use your information
We may use the information we collect for various purposes, including:
- providing and improving our services
- processing transactions and sending transaction notifications
- communicating with you about our services, promotions, and updates
- responding to your inquiries and providing customer support
- conducting research and analysis to improve our services
Information sharing
We may share your personal information with third parties in the following circumstances:
- with your consent
- with service providers who help us deliver our services
- to comply with legal obligations or to protect our rights
- in connection with a merger, acquisition, or sale of all or a portion of our business
Your choices
You have the right to:
- access and update your personal information
- delete your account and personal information
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet can be guaranteed as 100% secure. You are responsible for maintaining the confidentiality of your account information.
Children's privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe that we might have collected personal information from a child, please contact us.
Changes to this privacy policy
We may update this privacy policy from time to time. Any changes will be effective when we post the updated privacy policy on our website.
Contact us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us at hr@benchmarkone.in.
By using our services, you acknowledge that you have read and understood this privacy policy.
Refunds Policy
At Benchmark One, we are committed to providing our clients with high-quality human resource services that empower them to achieve their goals. We understand that sometimes circumstances may change, and you may need to request a refund for a services you have received from us. We want to make this process as transparent and straightforward as possible.
Refund Eligibility
To be eligible for a refund, you must meet the following criteria:
Any amount paid in advance: If you have made payment against the services which you wanted to opt but before the delivery of services you changed your mind to reject to take services from us.
Proof of advance payment: you must have the proof of the payment which you made in advance against the service(s) you want or wanted to opt.
Refund request before delivery: refund requests must be made before delivery of service(s). After service(s) delivery, we will not be able to process a refund.
How to request a refund
To request a refund, please follow these steps:
A. Contact customer support: reach out to our customer support team via email at hr@benchmarkone.in. Please provide your name, transaction details and a detailed explanation of why you are requesting a refund.
B. Review process: our customer support team will review your request which can take upto 10 business days and may reach out to you for additional information or clarification if necessary.
C. Refund approval: if your request meets the eligibility criteria, and it is approved, we will process your refund within 10-15 business days. You will receive an email notification once the refund has been issued.
D. Refund Credit Timeline: Refund will be credited in user account within 48 hours after approval.
Non-refundable items:
Please note that the following items are non-refundable:
- Any payment made against the time-based subscription.
- Digital products and downloadable resources.
- Services that have been fully rendered.
- Services delivered outside the 30-day refund window.
Contact information:
If you have any questions or need further assistance regarding our refund policy, please contact us: Email: hr@benchmarkone.in
Changes to the refund policy:
Benchmark One reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately and will be posted on our website.
